You can find everything related to your studies, academic records, and courses in STiNE. Since STiNE already has a mobile-optimized website, we chose not to integrate it into the UHHApp.

The semester ticket is provided directly by hvv and S-Bahn Hamburg in the RIDE Campus portal. There, you can view the verification screen and also add the ticket to your smartphone wallet.

Displaying or transferring it in the UHHApp is not currently planned.

The UHHApp runs on smartphones with Android 10+ and iOS 15.0+. Older versions of Android and iOS are generally no longer supported by Google and Apple with security and feature updates. We do not currently support alternative app stores, such as F-Droid.

The UHHApp is free. However, using the app requires an active internet connection via Wi‑Fi or mobile data; depending on your mobile phone contract, costs may be incurred for mobile data usage.

The UHHApp has been tested by an external security company, and the app stores of Google and Apple also check apps for security and vulnerabilities before they are released.

In addition, the app’s design is set up so that only the absolutely necessary data is requested and stored on your smartphone in encrypted form. No data is shared or transferred to external services.

Yes. You can report errors, discrepancies, and problems—as well as suggestions—using our contact form. We try to fix errors and discrepancies with the next app update. For requests regarding further development, we add them to the roadmap if implementation is possible; otherwise, we document rejected suggestions in anonymous form and explain why they won’t be implemented.

Why isn’t there a Dark Mode everywhere?

All features implemented directly in the UHHApp support Dark Mode. Linked websites and web applications often do not offer Dark Mode themselves, and this cannot be changed within the UHHApp.

Why isn’t landscape orientation available for the UHHApp?

Currently, the UHHApp prevents display in landscape orientation to avoid display issues and compatibility problems with accessibility. However, it is planned to support landscape view in a later version of the UHHApp.

Student ID card / Staff ID card

The data shown on the student/staff ID card is stored under your user account in UHH’s central systems. In case of discrepancies, this data can only be changed via the Student Administration Office or the Staff Administration Office.

Library card and account

The data shown in the library card and account is loaded directly from your library account. If there are any discrepancies, please contact the relevant library or the SUB.

No data can be changed via the UHHApp.

The barcode shown on the library card is the same as the one on the physical plastic card. If the barcode displayed in the UHHApp cannot be read by the barcode scanners in a library, there may be several reasons:

• A screen protector may interfere with detection, or the display brightness may be too low or too high.
  You can adjust the settings on your smartphone; it may also help to tilt the phone slightly to reduce reflections.
  
  
• The barcode scanner being used cannot read from monitors/screens.

In that case, the scanner in the library needs to be replaced. Please send us a message via the contact form and include the name of the library.

In an emergency, your card number is always shown on the digital card as well.

The UHHApp is a service offered by UHH, and its use is not mandatory.

• Students can continue to print and use the UHH student ID available in STiNE.
• The staff ID included in the UHHApp does not have to be used. A paper staff ID card is not issued.
• All information and functions of the library card are still available via the library account website. However, the plastic library card will in future only be issued upon request.

The student ID card in the UHHApp is not issued for visiting students, as they belong to the group of external students and have also not previously received a regular student ID card. This is not an error.

The student ID card in the UHHApp will not appear until the start of the respective semester (October 1 for the winter semester, April 1 for the summer semester).

Android and iOS: Version 1.1.0 31.08.2026

Starting August 31, 2026, version 1.1.0 of the UHHApp is available for download and update in all app stores. The following changes and improvements have been implemented in this version:

Key Changes at a Glance

• Language Support: English can now be selected as the app language via the settings menu.
• Single Sign-On (SSO) Integration: After logging in with your UHH credentials, other UHH services (STiNE, OWA, Surfmail, Moodle, CommSy, OpenOLAT, Lecture2Go) can be used directly without requiring a separate login.
  • Note: For security reasons, sessions for individual services will expire according to their predefined timeout settings; therefore, re-authentication may be required periodically (no UHHApp issue!).
• Mensa Meal Plans: Display of meal plans for all weekdays (Monday–Friday), including information on opening hours and food service times.
• Newsletter Integration: Integrated the student newsletter directly into the app.
• Customizable Quick Access: Quick access tiles on the home screen can now be individually selected and rearranged.

General Improvements

• Improved cookie handling and session management.
• Enhanced web view rendering within the app.
• In-App Notifications: A new notification feature allows users to receive updates on any page within the app.
• UI/UX Enhancements: Improvements to visual presentation, usability, Dark Mode support, text/color contrast, and overall readability.
• Improved error handling and overall performance.

Library Account

• Password Manager Support: Enhanced compatibility with password managers on both Android and iOS.
• Credentials: Option to save your ID number directly during login (also available via Settings).
• Enhanced Overview: Improved display for orders, reservations, pickups, renewals, overdue items, and renewal limits.
• Status Updates: Adjusted status messaging for better clarity.
• Real-time Updates: Loan periods can now be updated immediately.
• Bug Fixes: Resolved various display and synchronization errors.
• Refreshed UI: Corrected refresh functions; a "pull-to-refresh" animation is now displayed when updating content.

Mensa

• Full Weekly View: Display of meal plans for all weekdays.
• Navigation: Improved display of Mensa locations and better integration with navigation apps (Google Maps, Apple Maps, OpenStreetMap).
• Service Information: Expanded and improved information regarding opening hours and food service times.

Accessibility (BITV 2.0)

• Improved accessibility for the Menu, Mensa, and News sections.
• Enhanced support for screen readers (VoiceOver for iOS and TalkBack for Android).
• Revised focus management and accessibility labels.

Student Newsletter

• The current student newsletter is now available in both German and English.
• Added access to the newsletter archive.

Home Screen Quick Access

• The "Quick Access" section on the home screen has been expanded to include customizable tiles. Users can now add, remove, and reorder tiles to suit their preferences.

Events

• Optimized the events section and improved backend interfaces.
• Significantly reduced loading times for the events page.

Android and iOS: Version 1.0.22 from 10.03.2026

Launch of the UHHApp in the Google and Apple app stores. This first version of the UHHApp includes the following features:

• For members of the University of Hamburg:
  • Authentication with UHH credentials
  • Display of a student ID or employee ID
  • Sign-in to the library account using the library ID and password
  • Display of a library card
  • Display of loans, reservations, and fees
  • Information about the library account
• Links to many UHH services and offerings (some visible only after sign-in)
• Cafeteria:
  • Filter functions and the ability to save favorite cafeterias
• News and events with filtering
• Campus Navigator

The roadmap for the further development of the UHHApp outlines the next planned steps and features. Suggestions from UHHApp users are reviewed and included here.

Currently in development

• EU student ID
• Push notifications
• Further improvements to accessibility and visual design

Ideas for possible future development

The feasibility of ideas also depends on other IT systems and is often a complex task in practice. For some systems, such as STiNE, email, the semester ticket, and payment systems, there are already well-designed mobile websites or separate apps with a wide range of functionality. In such cases, we do not plan to fully integrate them into the UHHApp; instead, we link to the respective services.

Planned future developments

•  Linking the UHH credentials and the library account (no second login required)
• UHH damage report
• Support for landscape mode
• Use of NFC (e.g., for lockers, door access) — as soon as suitable use cases are available

Suggested developments that will not be implemented

• Paying in the cafeteria
  The Studierendenwerk has introduced cashless payment by regular credit/debit card and mobile payment. A payment function in the UHHApp would therefore offer no additional benefit.

• Integration of all UHH services into the UHHApp
  Direct integration of STiNE, email, UHHCloud, OpenOlat, moodle, etc. into the UHHApp is not planned, since these applications already have their own apps and/or mobile-optimized websites. Recreating these applications would require considerable effort while providing only limited added value. All applications are linked in the UHHApp, ensuring quick access.